I’d like to focus upon one thing and one thing only today. If you own a business or if you’re in charge of managing the paperwork/reading the mail for a business, I encourage you to pay close attention.
The continued proliferation of spammy emails, misleading banner advertisements, and fake newsletters has shown that as technology evolves, so too, do hoaxes and scams aiming to covertly take money from the unsuspecting.
Twice now in the past three weeks the people behind a grossly unethical scam have attempted to steal my money. It’s my hope that sharing information about this scam will keep local businesses from unwittingly handing over their hard-earned money to the company behind this scam – Yellow Pages United.
Sometimes Yellow Pages United Calls You…
Some say it starts with a phone call. A phone call in which someone wishes to “verify your phone book listing details”.
Here’s the unthinkable part: A quick Google search shows how Yellow Pages United has taken these recorded phone calls, cut and mixed them, then later played them back to business owners so it sounds as if they have actual proof of the business owner agreeing to additional services or upgrades.
In other words, if you ever receive a phone call from someone asking to verify your phone book or online yellow pages listing, hang up immediately.
The Scam Gets Worse (aka the “Invoice”)
Though I myself never received a phone call from Yellow Pages United, I did receive their “Invoice”. You can see an image of the envelope this document came in right here. The Invoice Enclosed text means it’s almost impossible to categorize the envelope’s contents as junk mail upon first glance.
The sheet of paper inside the envelope reads INVOICE in bold, capital letters across the top. It contains a forged signature of mine, my printed name in handwriting that’s obviously not my own, a fake invoice number, and a fake account number.
The document shows a fake, scanned order request that sits below the text “Order Signed By – ERIN PHEIL”. Yellow Pages United even crossed out my correct phone number and fax and replaced them with incorrect numbers in an effort to incite me to call their customer service number and ask them to fix my listing, which in turn makes it seem as if I’ve approved the listing.
See an Example of Their Fake Invoice
Take a look at a scan of the fake invoice I received right here. (Note: you may have to zoom in to see the document at actual size.) Everything underlined in green was fabricated or forged by Yellow Pages United; I’ve never had any contact with the company.
Disturbingly, if you take a moment to read the fine print below the faked order request, you’ll find it states that “THIS IS A SOLICITATION FOR THE ORDER OF GOODS OR SERVICES … AND NOT A BILL, INVOICE, OR STATEMENT OF ACCOUNT DUE….” The text goes on, but I think you get the point. The best part of the fine print asks you to review the terms of the agreement on the back of the sheet of paper; there are none.
Despite the repeated instances of INVOICE on the envelope and document, and despite the document stating twice that that $296.00 is the AMOUNT DUE NOW… this is nothing but an underhanded attempt to take money from busy, hardworking people who can’t remember whether or not they signed up with this particular Yellow Pages company.
Can Yellow Pages United Legally Use the Logo & Business Name?
Unfortunately, the Walking Fingers logo is in the public domain and can thus be used freely by anyone in the United States. Same goes for the phrase “Yellow Pages”.
So… What Can You Do?
In the end there’s really nothing to worry about here so long as:
- you’re aware of this scam
- you remember to hang up on people wishing to verify your online Yellow Pages listing, and
- you can identify fake invoices if they ever show up in your mailbox.
To learn more, I encourage you to google “Yellow Pages United scam”.
